2. What's Included in Each Box?

Every Christmas Prom Box contains:

• One black satin PROM 2027 robe.

• One pink accessory pack, including under-eye patches, a hairbrush and mirror.

• One prom emergency kit, including safety pins, body tape and plasters.

• One chocolate treat.

• One sealed Golden Ticket envelope.

All boxes contain the same advertised categories of physical products, regardless of which Golden Ticket prize is included.

 

3. Ordering, Delivery and Collection

3.1. Christmas Prom Boxes are available to pre-order through the Envy Gowns website.

3.2. Full payment of £34.99 is required when placing an order.

3.3. The advertised collection dates are Wednesday 16 December to Saturday 19 December 2026, at Envy Gowns, Falkirk.

3.4. Customers will receive confirmation of their order and collection arrangements.

3.5. Customers should bring their order confirmation or other reasonable proof of purchase when collecting their box.

3.6. If a customer has not collected their box during the advertised collection period, Envy Gowns will contact them to arrange an alternative collection date.

3.7. Where reasonably possible, Envy Gowns may offer delivery as an alternative. Any delivery arrangements and applicable charges will be agreed with the customer in advance.

3.8. The final collection deadline is Saturday 30 January 2027.

3.9. Customers who have not collected their box by 30 January 2027 and have not agreed alternative delivery arrangements will be contacted regarding their outstanding order.

3.10. A Golden Ticket prize cannot be claimed before the associated Christmas Prom Box has been received by the purchaser or intended gift recipient.

3.11. Where an order is cancelled and refunded, the associated Golden Ticket prize will no longer be redeemable, subject to applicable consumer law.

3.12. Failure to collect a box does not automatically cancel the purchase or remove the customer's statutory consumer rights.

 

4. How the Golden Ticket Promotion Works

4.1. Every Christmas Prom Box contains one Golden Ticket.

4.2. There are 20 Golden Tickets in total, each awarding one of the prizes or promotional benefits listed in Section 5.

4.3. All Golden Tickets will be allocated to boxes before they are made available for collection.

4.4. Prize allocation will be carried out fairly and randomly, with appropriate independent verification and records retained in accordance with applicable promotional marketing requirements.

4.5. Customers cannot choose which Golden Ticket prize they receive.

4.6. Each box contains one Golden Ticket, regardless of the number of boxes purchased by a customer.

4.7. Golden Tickets will be placed inside sealed envelopes.

4.8. Customers are encouraged to save their Golden Ticket until Christmas morning, 25 December 2026, for a special Christmas surprise. However, customers may open their Golden Ticket at any time after receiving their box.

4.9. The person receiving the box as a gift may claim its Golden Ticket prize, subject to the relevant prize conditions and verification requirements.

4.10. All prizes are subject to the individual terms and redemption deadlines set out below.

 

5. Golden Ticket Prizes

There are 20 Golden Ticket prizes in total.

Golden Ticket PrizeNumber Available

£500 Prom Dress Voucher1

Envy Prom Day Content Experience1

Envy Girl Experience — Summer 20272

Set of Four PROM 2027 Glasses2

Silver Sparkle Prom Clutch Bag2

Prom Corsage Voucher2

Complimentary Prom Appointment / £10 Alternative5

10% Off Prom 2027 Dress Voucher5

TOTAL20

Each Golden Ticket awards one prize or promotional benefit.

 

6. Individual Golden Ticket Prize Terms

 

6.1. £500 Prom Dress Voucher — One Winner

6.1.1. One Golden Ticket winner will receive a voucher worth up to £500 towards one Prom 2027 dress purchased from Envy Gowns.

6.1.2. The voucher is valid against both new and existing Prom 2027 dress orders.

6.1.3. Customers who have already ordered, paid for or collected their Prom 2027 dress from Envy Gowns are eligible to redeem the voucher.

6.1.4. Where a customer has an outstanding balance on their dress, the voucher will be applied to the eligible dress purchase price, up to a maximum of £500.

6.1.5. If the voucher creates an overpayment on an existing order, the overpaid amount will be refunded to the customer.

6.1.6. Customers who have already paid for their dress in full will receive a refund of up to £500, limited to the amount paid for the eligible dress.

6.1.7. If the dress costs less than £500, the voucher covers the actual dress price only. Any remaining voucher value cannot be exchanged for cash or transferred to another purchase.

6.1.8. If the dress costs more than £500, the customer is responsible for paying the difference.

6.1.9. The voucher applies to one Prom 2027 dress only.

6.1.10. The voucher cannot be combined with another promotional discount unless expressly agreed by Envy Gowns.

6.1.11. Winners must provide their Golden Ticket and, where applicable, proof of their existing dress order.

6.1.12. The voucher must be redeemed by 30 June 2027.

 

6.2. Envy Prom Day Content Experience — One Winner

6.2.1. One Golden Ticket winner will receive a complimentary Envy Prom Day Content Experience for their Prom 2027.

6.2.2. The experience includes two content creators attending the winner's prom day to capture personalised photo and video content.

6.2.3. The experience will ordinarily be provided by two Envy Gowns team members.

6.2.4. If the Envy Gowns team is unavailable on the winner's prom date, Envy Gowns will arrange suitable external content creator cover at no additional cost to the winner, maintaining the advertised two-person coverage.

6.2.5. Attendance will last a minimum of 60 minutes and a maximum of two hours, with the duration agreed in advance.

6.2.6. Content will be tailored to the winner's preferences.

6.2.7. Content may include getting-ready moments, dress reveals, family reactions, photographs with friends, individual portraits and other agreed prom-day moments.

6.2.8. A personalised content plan will be agreed with the winner before their prom.

6.2.9. The experience is available within a 20-mile straight-line radius of Falkirk town centre.

6.2.10. The date, location and attendance time will be arranged with the winner in advance.

6.2.11. The content format, editing and delivery arrangements will be agreed before the event.

6.2.12. Parental or guardian consent will be required where the winner is under 18.

6.2.13. Envy Gowns will obtain appropriate consent before using identifiable content for its own social media or marketing. Public sharing is not a condition of receiving the prize.

6.2.14. The winner must claim their experience by 30 January 2027.

6.2.15. The experience cannot be exchanged for cash.

 

6.3. The Envy Girl Experience — Two Winners

6.3.1. Two Golden Ticket winners will each receive one complimentary place at The Envy Girl Experience, taking place during summer 2027.

6.3.2. The Envy Girl Experience is a fun, inclusive modelling taster event designed to help participants build confidence, develop skills and enjoy a modelling experience.

6.3.3. The experience will include activities covering:

• Catwalk and runway techniques.

• Posing and modelling skills.

• Social media content creation.

• Body confidence and self-expression.

6.3.4. The event will follow a similar format to The Envy Girl Experience held in 2026.

6.3.5. Participants must be aged 16–21 on the date of their experience.

6.3.6. Each winning ticket provides one complimentary place, including the standard activities and benefits available to paying participants.

6.3.7. The event date, venue and programme will be communicated to winners once confirmed.

6.3.8. If a winner is unable to attend the main event, Envy Gowns will arrange a smaller, personalised modelling session on an alternative mutually agreed date.

6.3.9. The alternative session will cover the core elements of catwalk techniques, posing, content creation and body confidence, adapted to an individual session format.

6.3.10. The experience is a modelling taster, not a competition, and does not guarantee future modelling opportunities or representation.

6.3.11. Parental or guardian consent will be required for participants under 18.

6.3.12. Winners must claim their experience by 30 January 2027.

6.3.13. The prize cannot be exchanged for cash.

 

6.4. PROM 2027 Glasses — Two Winners

6.4.1. Two Golden Ticket winners will each receive one set of four PROM 2027 glasses.

6.4.2. Each set will feature the standard PROM 2027 design supplied by Envy Gowns.

6.4.3. The glasses will not be individually personalised.

6.4.4. Each winning ticket entitles the recipient to one complete set of four glasses.

6.4.5. Winners must claim their prize by 30 January 2027.

6.4.6. Collection arrangements will be agreed with each winner.

6.4.7. The prize cannot be exchanged for cash.

 

6.5. Silver Sparkle Prom Clutch Bags — Two Winners

6.5.1. Two Golden Ticket winners will each receive one complimentary silver sparkle prom clutch bag from Envy Gowns.

6.5.2. The prize consists of one clutch bag from Envy Gowns' existing stock.

6.5.3. Winners may request an alternative colour when collecting their prize, subject to availability.

6.5.4. Alternative colours cannot be guaranteed, and Envy Gowns is not required to order additional stock to accommodate colour preferences.

6.5.5. Winners must claim their prize by 30 January 2027.

6.5.6. Collection arrangements will be agreed with each winner.

6.5.7. The prize cannot be exchanged for cash.

 

6.6. Prom Corsage Vouchers — Two Winners

6.6.1. Two Golden Ticket winners will each receive one complimentary standard prom corsage voucher.

6.6.2. The voucher will be redeemable exclusively through a nominated independent florist based in Falkirk.

6.6.3. Envy Gowns will provide winners with a voucher identifying the participating florist and instructions for redemption.

6.6.4. Winners must claim their voucher by 30 January 2027.

6.6.5. Once the voucher has been issued, winners must contact the nominated florist directly to arrange their corsage order for Prom 2027.

6.6.6. The winner and florist will arrange the corsage design, colour preferences, ordering deadline and collection directly.

6.6.7. The voucher covers one standard prom corsage.

6.6.8. Any optional upgrades or additional products requested by the winner may incur an additional charge, agreed in advance with the florist.

6.6.9. Designs, colours and flowers are subject to seasonal availability.

6.6.10. The voucher is valid for Prom 2027 and cannot be exchanged for cash.

 

6.7. Complimentary Prom Appointment / £10 Alternative — Five Winners

6.7.1. Five Golden Ticket winners will each receive a complimentary prom appointment benefit worth £10.

6.7.2. Winners who have not yet booked a prom appointment may redeem their ticket for one complimentary standard Prom 2027 appointment at Envy Gowns, subject to appointment availability.

6.7.3. Winners who have previously attended and paid for a prom appointment but have not purchased a dress may claim a refund of their £10 appointment fee.

6.7.4. Winners who have already purchased a prom dress from Envy Gowns and received their £10 appointment fee deducted from the price of their dress will instead receive a £10 Envy Gowns accessory voucher.

6.7.5. The accessory voucher may be redeemed against eligible accessories stocked by Envy Gowns.

6.7.6. Each Golden Ticket provides a maximum promotional benefit of £10.

6.7.7. The prize cannot be exchanged for cash except where a refund of a previously paid appointment fee is applicable.

6.7.8. Winners must present their Golden Ticket and any relevant proof of appointment payment or dress purchase.

6.7.9. The prize must be redeemed by 30 June 2027.

 

6.8. 10% Off Prom 2027 Dress Vouchers — Five Winners

6.8.1. Five Golden Ticket winners will each receive a voucher entitling them to 10% off one eligible Prom 2027 dress purchased from Envy Gowns.

6.8.2. The discount applies to both new and existing Prom 2027 dress orders.

6.8.3. Customers who have already ordered, paid for or collected their Prom 2027 dress from Envy Gowns are eligible to redeem the voucher retrospectively.

6.8.4. Where a customer has an outstanding dress balance, the 10% discount will be applied to the eligible dress purchase price. Any resulting overpayment will be refunded.

6.8.5. Where a customer has already paid for their dress in full, Envy Gowns will refund 10% of the eligible dress purchase price.

6.8.6. The voucher applies to one Prom 2027 dress only.

6.8.7. The voucher cannot be exchanged for cash independently of an eligible dress purchase.

6.8.8. The discount cannot be combined with other promotional discounts unless expressly agreed by Envy Gowns.

6.8.9. Winners must present their Golden Ticket and proof of their eligible Envy Gowns dress order or purchase.

6.8.10. The voucher must be redeemed by 30 June 2027.

 

7. Golden Ticket Prize Claims and Deadlines

7.1. Every Christmas Prom Box contains one Golden Ticket awarding a prize or promotional benefit.

7.2. The final date for collecting Christmas Prom Boxes is 30 January 2027.

7.3. The deadline for claiming the Envy Prom Day Content Experience, Envy Girl Experience, PROM 2027 glasses, silver sparkle clutch bags and prom corsage vouchers is 30 January 2027.

7.4. Customers who collect their Christmas Prom Box on 30 January 2027 will automatically be considered to have claimed the Golden Ticket prize enclosed in their box, provided the purchase has not been cancelled.

7.5. Customers collecting on the final date may contact Envy Gowns afterwards to arrange the details of their claimed prize. The original Golden Ticket must be retained for verification.

7.6. Customers receiving an agreed delivery instead of collection will be treated as having claimed their enclosed prize upon receipt of their box, provided the delivery arrangements were agreed with Envy Gowns by 30 January 2027.

7.7. The £500 Prom Dress Voucher, complimentary prom appointment benefit and 10% off Prom 2027 dress vouchers remain redeemable until 30 June 2027.

7.8. Prize fulfilment and arrangements for experiences taking place later in 2027 will be agreed directly with the winners.

7.9. All prize claims remain subject to the individual prize conditions and applicable consumer rights.

7.10. Winners may be asked to provide their original Golden Ticket and reasonable proof of purchase or order.

7.11. No additional charge will be made for claiming a prize. Optional upgrades, where available, will be agreed with the winner in advance.

 

8. Eligibility and Gift Purchases

8.1. The Christmas Prom Box is intended for Prom 2027 customers and their families.

8.2. Boxes may be purchased by parents, guardians, family members or friends as Christmas gifts.

8.3. The Golden Ticket prize may be claimed by the intended gift recipient, subject to the relevant prize conditions.

8.4. The Envy Girl Experience is restricted to participants aged 16–21 on the date of their experience.

8.5. Where a winner is under 18, parental or guardian consent may be required for experiences, photography and participation in relevant activities.

8.6. The prize winner must comply with any eligibility conditions clearly stated for their particular prize.

 

9. Cancellations, Returns and Golden Ticket Validity

9.1. Christmas Prom Boxes are sold on a pre-order basis through the Envy Gowns website and are subject to applicable UK consumer protection legislation.

9.2. Where statutory cancellation rights apply, customers generally have 14 days from the day after receiving their goods to notify Envy Gowns that they wish to cancel.

9.3. Customers wishing to cancel or return an order should contact Envy Gowns using the contact details provided on the website.

9.4. A Golden Ticket prize cannot be claimed before the associated Christmas Prom Box has been received by the purchaser or intended gift recipient.

9.5. Customers who cancel their Christmas Prom Box purchase before collection will not be entitled to claim the associated Golden Ticket prize.

9.6. Where a customer exercises their statutory right to cancel and return a collected Christmas Prom Box, the associated Golden Ticket prize will be void upon cancellation, subject to applicable consumer law.

9.7. Customers returning a box following cancellation must also return the original Golden Ticket and any unredeemed prize voucher supplied with it.

9.8. Customers cannot retain or redeem a Golden Ticket prize after cancelling the associated Christmas Prom Box purchase, except where applicable law requires otherwise.

9.9. Where a Golden Ticket prize has already been redeemed before cancellation, Envy Gowns will handle the matter in accordance with applicable consumer law. Any proposed recovery or deduction will only be made where legally permitted.

9.10. Failure to collect a box does not automatically cancel the purchase or remove the customer's statutory consumer rights.

9.11. Nothing in these Terms & Conditions excludes or restricts customers' statutory rights, including their rights relating to faulty or misdescribed goods.

 

10. Photography, Social Media and Privacy

10.1. Envy Gowns may invite Golden Ticket winners to share photographs or videos of their Christmas morning Golden Ticket reveal.

10.2. Participation in social media content is entirely voluntary and is not a condition of receiving a prize.

10.3. Envy Gowns will obtain appropriate consent before using identifiable photographs or videos for its own marketing purposes.

10.4. Parental or guardian consent will be obtained where required for content featuring minors.

10.5. Personal information collected in connection with the promotion will be handled in accordance with applicable data protection legislation and Envy Gowns' Privacy Policy.

10.6. Personal information will be used for legitimate purposes connected with the promotion, prize administration and any other purposes lawfully explained to the customer.

 

11. General Conditions

11.1. The promoter is Envy Gowns Limited, Falkirk, Scotland.

11.2. Envy Gowns will maintain appropriate records of Golden Ticket allocation, prize claims and prize fulfilment.

11.3. Envy Gowns reserves the right to verify Golden Tickets and relevant purchase information before fulfilling prizes.

11.4. Significant promotional conditions will be made available to customers before purchase.

11.5. Envy Gowns will not change the significant conditions of the promotion in a way that unfairly disadvantages customers.

11.6. If a prize becomes unavailable for reasons outside Envy Gowns' reasonable control, Envy Gowns will comply with applicable promotional marketing requirements, including providing a suitable alternative where required.

11.7. Any changes required by law or circumstances outside Envy Gowns' reasonable control will be communicated appropriately to affected customers.

11.8. These Terms & Conditions are governed by applicable Scots law, without affecting mandatory consumer protections.

11.9. The Terms & Conditions will be available on the Envy Gowns website throughout the promotion.

 

12. Contact Information

Envy Gowns Limited
Falkirk, Scotland

Website: www.envygowns.co.uk
Email: customerservice@envygowns.com
Collection Address: Unit 18, Howgate Shopping Center, FK1 1HG

For questions regarding Christmas Prom Box orders, collection or Golden Ticket prizes, please contact Envy Gowns directly.